Service Provider Cybersecurity Compliance Requiring Network Visibility
Service providers—including telecommunications carriers, managed service providers (MSPs), cloud operators, and internet service providers (ISPs)—operate highly distributed, multi-tenant infrastructures that are governed by stringent cybersecurity, privacy, and resilience regulations. These frameworks require end-to-end network visibility, real-time monitoring, and traffic analysis to ensure service integrity, customer data protection, and regulatory compliance. Standards such as ISO/IEC 27001 and NIST SP 800-53, along with telecom-specific and data protection regulations, emphasize continuous monitoring, logging, and anomaly detection. Given the scale and complexity of service provider networks, deep visibility into east-west and north-south traffic is essential for detecting threats, enforcing SLAs, supporting lawful intercept requirements, and maintaining operational resilience.
Key Regulations & Implications
- FCC Communications Act
- Requires protection and monitoring of telecommunications networks and customer data
- Mandates visibility into network operations to ensure service reliability and compliance
- Supports lawful intercept and incident response through network monitoring capabilities
- GDPR
- Requires monitoring and protection of personal data across service provider networks
- Mandates breach detection, logging, and timely incident reporting
- Drives visibility into data flows, processing activities, and access controls
- CCPA
- Requires transparency and control over personal data collection and sharing
- Implies need for visibility into data movement across networks and systems
- Supports monitoring to detect unauthorized access or data leakage
- NIST Cybersecurity Framework
- Requires asset identification and mapping across distributed network environments
- Emphasizes continuous monitoring and anomaly detection
- Supports real-time visibility for detection and incident response
- ISO/IEC 27001
- Requires logging, monitoring, and auditability of systems and network activity
- Mandates controls for detecting and responding to security incidents
- Drives visibility into multi-tenant environments and service delivery infrastructure
- NIST SP 800-53
- Requires continuous monitoring, audit logging, and access visibility
- Mandates detection and response capabilities based on network telemetry
- Supports compliance through centralized monitoring and reporting
- PCI DSS
- Requires tracking and monitoring of all access to cardholder data
- Mandates network segmentation and visibility into sensitive data environments
- Requires logging and analysis of network events
- CALEA
- Requires service providers to support lawful interception of communications
- Mandates visibility into network traffic to enable compliance
- Drives implementation of monitoring and traffic analysis capabilities
- ePrivacy Directive
- Requires confidentiality and monitoring of electronic communications
- Mandates safeguards and visibility into communication flows
- Supports detection and prevention of unauthorized interception
- Executive Order 14028
- Mandates enhanced logging, visibility, and centralized monitoring
- Promotes Zero Trust Architecture requiring full network and asset awareness
- Encourages adoption of advanced detection tools reliant on network telemetry
NEOX Solutions for Telco & Service Provider
Delivering Advanced Network Visibility and Compliance Alignment for Telco & Service Provider and Logistics Operators
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Telco-Grade Security Starts with Visibility
Powering Telco Transformation, Packet by Packet
From Core to Edge — See Everything. Miss Nothing
Full-Throttle Hybrid Visibility for Next-Gen Telco Networks
01.
Full Network Transparency
- End-to-End Network Visibility
- Real-Time Infrastructure Monitoring
- 400Gbps Traffic Analysis
- Unified Network Access
- Encrypted Traffic Inspection
- Cross-Network Threat Detection
- Carrier-Grade Secure Proxies
02.
Threat Detection & Mitigation
- Network Threat Prevention
- Carrier-Grade IDS
- Anomaly Detection
- Centralized Security Dashboard
- Real-Time Logging
- Efficient Data Storage
- Critical Alerting
03.
Forensics Analysis & Compliance
- Forensic Investigations
- Extended Packet Retention
- 100Gbps Traffic Capture
- Exportable Flow Data
- Built-In Analysis Tools
- Standard Protocol Decoding
- Compliance Auditing
Ensuring Network Performance and Reliability
For service providers, telcos, and mobile operators, ensuring consistent, high-quality network performance is essential for customer satisfaction and competitive differentiation. Today’s networks must support diverse applications—from 5G and IoT to cloud gaming and enterprise workloads—across increasingly complex infrastructures that include virtualized cores, edge nodes, fiber backhaul, SDN overlays, and legacy systems. CIOs are under pressure to monitor and manage metrics like throughput, latency, jitter, and packet loss across millions of endpoints. Even minor disruptions can degrade user experience, breach SLAs, and impact revenue.
Real-time, end-to-end visibility is critical—from the core to the last mile and across hybrid and cloud-native environments. NEOX provides a full-stack visibility solution starting with passive, low-latency network TAPs that mirror traffic without packet loss. This traffic is processed by NEOX’s FPGA-accelerated packet brokers for up to 400Gbps, which filter, load balance, timestamp, and forward relevant data to monitoring and analytics tools. Advanced features like packet slicing, port tagging, deduplication, and protocol filtering ensure efficient use of tool resources and faster issue detection.
To support post-event analysis, NEOX’s high-performance packet capture appliances offer continuous, lossless recording of full-fidelity network data—even at 100Gbps speeds. This gives service providers a forensic-level dataset to investigate issues, validate SLAs, and maintain regulatory compliance. Operators can correlate this visibility with automation platforms and AIOps tools to improve service orchestration, optimize resource allocation, and reduce MTTR. With NEOX, telcos gain a powerful edge in managing explosive traffic growth, maintaining uptime, and delivering seamless user experiences—all while future-proofing their operations for emerging technologies.
Enabling Innovation and Digital Transformation
The telecommunications industry is undergoing rapid transformation, fueled by the rollout of 5G, IoT proliferation, and the shift to cloud-native architectures and virtualized network functions. CIOs and CISOs in telco and mobile operator environments face pressure to deliver agility, faster service deployment, and enhanced customer experience—all while managing growing complexity across hybrid networks, edge computing, and multi-cloud platforms. This evolution demands seamless IT and OT integration, low-latency data exchange, dynamic traffic engineering, and end-to-end observability to maintain service quality and operational resilience.
NEOX solutions provide the visibility required to support this transformation. Physical and virtual network TAPs non-disruptively extract traffic from strategic points such as cell sites, backhaul, and peering links. This data is aggregated and filtered via NEOX’s FPGA-powered packet brokers, which apply advanced policies like deduplication, header stripping, timestamping, tunnel decapsulation, and GTP correlation. Clean traffic is then delivered in real time to AI/ML tools, service assurance platforms, and network monitoring systems. For deeper investigation, NEOX’s high-performance 100Gbps packet capture appliances deliver sustained, lossless recording at line rate.
This comprehensive telemetry framework empowers telcos to detect anomalies, perform predictive maintenance, and monitor SLA compliance across dynamic networks. IT teams can reduce MTTR, speed up innovation cycles, and meet regulatory requirements while improving customer experience. By eliminating blind spots across complex, hybrid infrastructure, NEOX enables telcos to operate with greater agility, security, and intelligence—essential for remaining competitive in today’s fast-evolving digital communications landscape.
Strengthening Security and Threat Detection
Security is paramount for telcos and mobile operators facing a complex threat landscape where critical infrastructure and vast subscriber data are prime targets. CIOs and CISOs must defend against ransomware, DDoS attacks, signaling fraud, insider threats, and nation-state espionage—all while ensuring compliance with regulations like GDPR, CCPA, and telecom-specific data sovereignty mandates. The high-speed, distributed, and multi-tenant nature of telco networks compounds the challenge, making blind spots especially dangerous. Comprehensive, real-time visibility across all network layers is essential for detecting anomalies, particularly as encrypted traffic and virtualized services become standard.
NEOX addresses this with a suite of secure network visibility solutions tailored for telcos. Passive fiber TAPs and data diode-enabled models provide unidirectional visibility into critical infrastructure segments—such as signaling gateways, EPC nodes, and MEC clusters—preventing lateral movement and preserving data integrity. NEOX’s FPGA-powered packet brokers enrich, classify, and filter mirrored traffic in real time, removing irrelevant data so NDR, IDS/IPS, and behavioral analytics platforms focus on real threats. The NEOX Clear NDR platform and Suricata-based NIDS/NSM are optimized for telecom protocols, enabling deep threat detection and correlation.
To aid incident response, compliance audits, and forensic investigations, NEOX packet capture appliances record full-fidelity traffic—including encrypted flows—with nanosecond-accurate timestamps. This end-to-end visibility empowers telcos to detect early compromise signs, automate mitigation, and maintain resilience across core, edge, and cloud environments. With NEOX, operators proactively defend networks, protect customer trust, and ensure uninterrupted service delivery in a hostile digital world.
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