Insights from Control Room to Field - Every Packet Keeps the Lights On
Network Intelligence, Threat Detection, Forensics, Incident Response, Compliance
From Grid to Gig — Visibility That Delivers Power and Precision
End-to-End Hybrid Network Visibility for Operational Uptime
01.
Full Network Transparency
- Full Grid Visibility
- 400Gbps SCADA Traffic Monitoring
- Complete OT/IT Network Access
- Encrypted Industrial Protocol Inspection
- Lateral/External Traffic Analysis
- Secure Gateway Proxies
02.
Threat Detection & Mitigation
- Grid Threat Prevention
- Industrial IDS Protection
- Anomaly Detection for OT Networks
- Centralized Security Monitoring
- Real-Time Incident Logging
- Compressed Data Retention
03.
Forensics Analysis & Compliance
- Packet data storage for weeks
- 100Gbps full-packet capture
- Flow and log data export
- Out-of-box analysis software
- PCAP & Wireshark support
- Audit trail & Compliance
Cybersecurity & Critical Infrastructure Protection
Cyberattacks on the energy and utilities sector aren’t just theoretical—they’re happening with increasing frequency and scale. From ransomware crippling gas pipelines to advanced persistent threats targeting grid operators, the stakes are national security and public safety. CIOs and CISOs must prioritize end-to-end cybersecurity that protects both IT systems and mission-critical OT assets like SCADA, DCS, PLCs, and substation controllers. Traditional security tools alone can’t handle the unique protocols and air-gapped systems of OT environments.
NEOX plays a foundational role here by delivering full-fidelity network visibility that doesn’t interfere with industrial operations. Our hardened TAPs and unidirectional data diodes safely mirror traffic from critical OT infrastructure and send it—without any risk of backflow—to monitoring systems on the IT side. These data streams are processed by NEOX’s intelligent packet brokers, which clean, normalize, and distribute traffic to NDR platforms, Suricata-based NIDS, SIEMs, and forensic tools.
By capturing complete packets (not just flow metadata), NEOX enables real-time intrusion detection, lateral movement tracking, and post-breach analysis at the byte level. Our solutions help utilities comply with cybersecurity frameworks like NERC CIP, NIST 800-82, IEC 62443, and ISO/IEC 27001, and support initiatives like Zero Trust and MITRE ATT&CK for ICS. NEOX also offers long-term packet retention, ensuring digital evidence is preserved for audits, investigations, or litigation. This layered, full-spectrum visibility is a must-have for utilities defending against today’s advanced cyber threats and nation-state actors—protecting critical infrastructure, service continuity, and public confidence.
IT & OT Convergence & Network Visibility
As utilities modernize, the line between operational technology (OT) and information technology (IT) continues to blur. SCADA systems now share data with enterprise analytics platforms, and edge devices in substations feed machine learning models in the cloud. For CIOs and CISOs, the challenge is creating a unified, secure, and observable network across traditionally siloed domains, without compromising safety or uptime. The goal is seamless data flow with full control, insight, and isolation when necessary.
NEOX enables this convergence through passive, fail-safe TAPs and data diodes that extract traffic from OT environments while maintaining strict segmentation. This traffic is routed through our modular, scalable packet brokers, which can aggregate data from across plants, substations, field locations, and control rooms. Once centralized, traffic can be filtered, deduplicated, timestamped, and enriched before being delivered to performance monitoring, anomaly detection, or asset discovery tools.
This level of visibility makes it possible to baseline normal OT behavior, detect deviations, and proactively address failures or security risks. It also accelerates IT/OT integration projects by providing accurate, protocol-aware telemetry for system engineers and security teams alike. NEOX supports protocols commonly used in utility environments—like Modbus, DNP3, IEC 61850, and OPC—and helps teams correlate industrial activity with enterprise infrastructure logs and cloud-based analytics.
With NEOX, utility operators gain a complete picture of their hybrid network—from the control layer to the cloud—supporting digital twin initiatives, predictive maintenance programs, and centralized command-and-control operations. The result is faster decision-making, reduced risk, and more efficient operations—all driven by high-fidelity, real-time data.
Operational Resilience & Regulatory Compliance
In the utility world, downtime isn’t just expensive—it’s unacceptable. Whether delivering electricity, water, or fuel, these organizations must operate around the clock with near-zero tolerance for service disruption. That means building infrastructure that can withstand cyberattacks, aging systems, equipment failure, and natural disasters. At the same time, utility CIOs and CISOs must comply with a wide range of regulatory mandates—often overlapping—while maintaining operational flexibility and modernization goals.
NEOX supports this dual mandate of resilience and compliance by providing the network visibility foundation for secure, always-on operations. Our industrial-grade, high-availability TAPs ensure no packet is missed, even in high-speed, redundant networks. Inline-bypass functionality guarantees uninterrupted flow of traffic even during maintenance or failure of inline tools. NEOX’s deep packet capture solutions archive network traffic for days, weeks, or months—ensuring that post-incident analysis, fault isolation, and forensic investigation can be done with precision.
Compliance with standards like NERC CIP, FERC Order 2222, NIST 800-53, ISO 27001, and GDPR requires granular data logs, traceability, and auditability—all of which NEOX supports through searchable packet archives and real-time network metadata generation. Our packet brokers simplify the task of feeding only relevant traffic to compliance tools, avoiding unnecessary overhead while ensuring fidelity. Whether validating uptime metrics, demonstrating segmentation, or proving data integrity during audits, NEOX becomes a critical enabler. Additionally, our platform allows utilities to continuously assess system health, monitor latency, validate SCADA responsiveness, and verify failover mechanisms—ensuring business continuity across all layers. NEOX empowers utilities to modernize their grid, adopt renewables, and expand digital services, all while staying secure, compliant, and operational in the face of increasing global uncertainty.
NEOX SOLUTIONS
For Business Continuity & Operational Efficiency
Observability
Security
FEATURED ASSETS
Creating Solutions for Your Success
Infographic
How Network Visibility Pays Off
Infographic
Why You Need a Packet Broker
Case Study
Enhancing Multi-Tenant Data Center
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Whether you are building an Observability or Security practice ground up or refreshing and evaluating alternatives to your current solution, NEOX should be your list.
